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FAQ

Where else can I find you?

I get around on a few, but not all of the socials.

You can catch me on:

What is your shipping policy?

Domestic Shipping (Australia):

  • Carriers: We primarily use trusted public carriers like AusPost for domestic deliveries.
  • Options: During checkout, you can choose between Standard and Express shipping options.
  • Fees: Shipping fees will be clearly specified during the checkout process. These fees include handling costs.
  • Handling Time: Once you've placed your order, please allow between 1 to 3 days for us to prepare and dispatch your art.

International Shipping:

  • Carriers: For international deliveries, we use efficient couriers determined by the delivery destination.
  • Fees: As with domestic shipping, all fees will be outlined during checkout. These fees encompass handling costs.
  • Tracking: We'll provide tracking information whenever possible, so you can keep an eye on your art as it makes its journey to you.

What is your return policy?

At LaurenGibson.art, we take immense pride in the art we create and offer. We understand that art is a deeply personal and subjective experience, and we want our customers to choose pieces that resonate with them.

Final Sale:

All purchases are considered final once they have been dispatched for delivery. Due to the unique and subjective nature of art, we are unable to offer refunds or exchanges on any items once they have been dispatched.

Our Responsibility:

We ensure that every piece of art is packaged with the utmost care and attention to detail to reach you in perfect condition. However, LaurenGibson.art cannot be held responsible or liable for any issues or repercussions that arise after an item has been dispatched.

Customer Satisfaction:

Your satisfaction is important to us. If you have any concerns or questions about your purchase before dispatch, please reach out to us through the channels provided. We're here to assist and ensure that your experience with LaurenGibson.art is a positive one.